Terms of Use

1. Acceptance of Terms

These Terms of Use (“Terms”) constitute a legal agreement between InWorks LLC (“InWorks,” “we,” “us,” or “our”) and the organization or individual (“Customer,” “you,” or “your”) accessing or using Link Redirector, including the web dashboard, the Microsoft Outlook Add-In, and the associated redirect service (collectively, the “Service”).

By deploying the Service, requesting a trial license, or clicking to accept these Terms, you represent that you have the authority to bind your organization to these Terms and that your organization agrees to be bound by them. If you do not agree, do not use the Service.

2. Description of Service

Link Redirector is a Microsoft 365–integrated URL shortening and link management platform. The Service is deployed into the Customer’s own Microsoft Azure subscription and authenticated via Microsoft Entra ID (Azure Active Directory). Core capabilities include:

• Creation and management of short links within the Customer’s organization
• A Microsoft Outlook Add-In for creating and inserting short links directly in email
• Role-based access control using the Customer’s existing Microsoft 365 groups
• Link click analytics stored within the Customer’s Azure infrastructure

InWorks provides the software, licensing, deployment documentation, and support. The Customer is responsible for provisioning and maintaining the Azure resources on which the Service runs.

3. License Grant

Subject to these Terms and payment of applicable fees, InWorks grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable license to deploy and use the Service within the Customer’s organization during the subscription term.

The license is scoped to the number of active link creators permitted by the Customer’s subscription tier, as described on our Pricing page. The Customer may not use the Service to manage links on behalf of external organizations without a separate license agreement.

4. Trial Terms

InWorks may offer a free trial of the Service for a period of 14 calendar days (“Trial Period”). Trial access is subject to these Terms in all respects.

• The Trial Period begins when InWorks delivers a trial license key to the Customer.
• At the end of the Trial Period, new link creation is disabled unless the Customer converts to a paid subscription.
• Existing short links continue to redirect after the Trial Period expires; no end-user disruption occurs.
• InWorks reserves the right to terminate a trial at any time for abuse or policy violations.
• InWorks makes no guarantees of data retention after a trial that is not converted to a paid subscription. Customer data may be deleted 30 days after trial expiration.

5. Restrictions

The Customer agrees not to, and will ensure its users do not:

• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service
• Sublicense, resell, rent, lease, or transfer the Service or any license rights to third parties
• Use the Service to create, distribute, or redirect to content that is unlawful, harmful, fraudulent, deceptive, threatening, defamatory, obscene, or that infringes the intellectual property rights of others
• Use the Service to send unsolicited bulk communications (spam) or to conduct phishing attacks
• Attempt to gain unauthorized access to any part of the Service, its infrastructure, or other customers’ data
• Remove or obscure any proprietary notices, labels, or marks on the Service
• Use the Service in a way that violates applicable law or regulation

6. Customer Data

“Customer Data” means the link data, user identity information, and analytics generated through the Customer’s use of the Service.

Because Link Redirector deploys into the Customer’s own Azure subscription, all Customer Data is stored in Azure resources owned and controlled by the Customer. InWorks does not have routine access to Customer Data. InWorks may access Customer Data only at the Customer’s explicit request for support purposes.

The Customer retains all rights in Customer Data. The Customer represents that it has all necessary rights and consents to provide Customer Data to the Service and that doing so does not violate any applicable law or third-party rights.

For information on how InWorks handles personal data, see our Privacy Policy.

7. Fees & Payment

Subscription fees are as described on the Pricing page at the time of purchase. All fees are in US dollars and are non-refundable except as required by applicable law or as expressly stated in a written agreement with InWorks.

If payment is not received within 30 days of the invoice due date, InWorks may suspend the Customer’s license. Access is restored upon receipt of all outstanding amounts. InWorks reserves the right to change subscription fees with 30 days’ notice. Fee changes take effect at the start of the next renewal period.

8. Term & Termination

These Terms remain in effect for the duration of the Customer’s subscription and any trial period. Either party may terminate the agreement at the end of the current subscription term by providing written notice prior to renewal.

InWorks may suspend or terminate the Customer’s access immediately if the Customer:

• Materially breaches these Terms and fails to cure the breach within 10 days of written notice
• Becomes insolvent or makes an assignment for the benefit of creditors
• Uses the Service in a manner that creates legal liability for InWorks or violates applicable law

Upon termination, the Customer’s license to use the Service ceases immediately. Sections 5, 6, 9, 10, 11, and 12 survive termination.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, INWORKS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. INWORKS DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DATA WILL BE SECURE OR NOT OTHERWISE LOST OR DAMAGED.

Because the Service runs on Customer-owned Azure infrastructure, Microsoft’s own service availability and terms govern the underlying platform. InWorks is not responsible for Azure outages or Microsoft 365 service interruptions.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL INWORKS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL, EVEN IF INWORKS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

INWORKS’ TOTAL CUMULATIVE LIABILITY TO THE CUSTOMER ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY, WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY THE CUSTOMER TO INWORKS IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED US DOLLARS ($100).

11. Indemnification

The Customer agrees to defend, indemnify, and hold harmless InWorks, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) the Customer’s use of the Service in violation of these Terms; (b) Customer Data, including any claim that Customer Data infringes or misappropriates any third-party rights; or (c) the Customer’s violation of any applicable law or regulation.

12. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws principles. Any disputes arising under these Terms will be resolved exclusively in the state or federal courts located in Delaware, and each party consents to personal jurisdiction in those courts.

13. Changes to Terms

InWorks may update these Terms from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where required, provide notice by email to the Customer’s account contact or by in-app notification.

Your continued use of the Service after the effective date of updated Terms constitutes acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service and notify InWorks in writing.

14. Contact Us

If you have questions about these Terms, please contact InWorks LLC at:

InWorks LLC
Email: support@inworksllc.com

We aim to respond to all legal inquiries within 5 business days.